Common Situation

In many companies, especially small and medium ones, HR staff are often young, mostly women. Some studied HR management, others came from different fields. Companies choose them because they seem good at connecting, communicating, and eager to learn.

But in reality, most HR work stops at connecting candidates with the company and sharing basic information. There is little focus on building long-term relationships. Many HR staff lack experience, clear career goals, or real interest in the field. Some even see the job as temporary, with personal plans like getting married or retiring early.

This is not wrong, but companies need to be clear about their choices and expectations.

The Important Role of HR

Some companies think HR does not need high skills. In fact, HR is the backbone of the organization. If money is like blood that keeps a business alive, HR is the one who makes sure the blood flows through the whole body.

If HR work is done by habit only, without system and professionalism, the company cannot be “healthy.” Just like someone who eats carelessly cannot stay strong for long, a company will face people problems if HR is not well planned and managed.

What HR Should Do

HR is not just about hiring. The job also includes:

• Shaping company culture: Decide what kind of worplace the company wants.

• Building employer brand: Show the company’s image on social media and documents to attract candidates.

• Creating a clear hiring process: Set fair criteria, good interview methods, and choose the right people.

• Keeping and growing employees: Support staff, help them stay and grow with the company.

• Guiding and training: Help employees find a career path and improve performance.

• 
  

HR needs to have skills, experience, and clear direction. At least, companies should have a proper HR team or hire experts. They cannot just give the role to one person and expect success. If not, HR will become a “bottleneck” that slows growth.

Conclusion

People are always the most important factor. HR is the key link that builds the right team, which leads to successful products and services.

If a company truly wants to “work seriously and gain real results,” it cannot ignore the role of HR.